We’re Here For You During This Stressful Time

If you need help with your debt management plan due to the coronavirus pandemic please call us today. (866) 476-7284

A message from Kristen Holt

I know this is a stressful time for everyone, but even more so for you, our hard-working debt management clients.  You have worked so hard to get a plan in place and pay off your debt, and now this pandemic happens.  I mean, really?? This certainly wasn’t built into your already extremely tight budgets.  How can anyone plan for this?  Let alone you who are making huge payments on your credit card debt in addition to paying cash for your daily needs and juggling all your other bills.

I wanted to reach out to you as personally as I could, because you are on my heart and mind every day.  I want to assure you that we will help you navigate this crisis.  I don’t want you to give up, on what you have worked so hard for.  I don’t want you to give up on your goals or your dreams.

First, it is important that you talk to us.  I want you to call to talk to our dedicated client success specialists or chat to us through your portal.  This is a time of isolation for many, so having a human to talk to on the other end of the phone can be helpful.  (I assure you, we are also humans on the other end of the chat too – but I get that it’s not the same).  I want you to feel empathy from our team, and they want to help you.  Their jobs are to make sure you are successful.  And they are doing their jobs safely from their homes right now.

Many of you have missed deposits or will miss future deposits.  Don’t just skip your deposit.  If you call us, we can talk through options available to keep you on your plan, with reduced or possibly no payments until you are back on your feet.  At a minimum, we can work together to communicate your current hardship to your creditors with you.  They are offering options and those options change every day. They don’t want to drop you from your plan.  We can work together to bridge this period of lost income. 

We can also help you figure out how to best use your stimulus check that will be coming for many – $1,200 per adult and $500 per child.  And, we can help you be sure you are accessing unemployment benefits and other benefits available in your community.  And, we can talk to you about any mortgage, auto loan, or other bill concerns.

You don’t have to do this alone.  We know what a tough time this is for you.  We want to help you.  I’m asking you to not give up on your hard work, and use us to help you make a plan to be better off on the other side of this.  This is part of our service to you.  I know many of you are going to get further behind over these next months until you get back on your feet.  We can help you with these decisions to minimize any long-term negative impact. 

I think it’s okay to admit that right now everyone’s world has been turned upside down and all of us are feeling some degree of stress, confusion, and sadness.

We don’t know what the future will bring but there are some things we know for sure… We are not alone, we have hope, and we have each other.

Difficult times never last forever and this crisis will pass.  But navigating this is hard. And we are here to help you.  Please call us.